You may use online tools such as LeafDNS. If the domain is confirmed to be active, check its MX records to ensure it is connected to your preferred host. The MX records serve as the "bridge" of the two.
In that case, you need to check if you've set up your email filters, for example, SpamAssassin, BoxTrapper, or User or Account-Level Filtering) and make the necessary adjustments (remove if not needed).Īre you still having trouble receiving emails after going through the Part 1 Checklist? Here are a few more tips to help you identify the root cause and how to resolve them.Įmail accounts need to be connected to the domain to get it working. If your legitimate emails go directly to the Trash or Junk folder. To undo this, please read this article for the instructions: Why Am I Getting Spammed and How to Prevent It? If your emails were successfully received but have been identified as spam and stored in your Spam folder. To check your correct email settings, please visit this article: Email Connection Settings. If you receive the email in your webmail but not in your email client application, you will need to check the settings in your email application to confirm they match the ones in your hosting account.
For more information on managing your email quota, here is your guide, How to Adjust Email Quota in cPanel. If you did, you need to adjust the email storage in your cPanel and attempt to do a test email at a later time. To check if you exceeded the allowable limit, send an email to the affected email address using a different generic email address (for example, etc.) and see if you will get an SMTP 550 (fromemail max messages per session) email bounceback.
You can set it either Unlimited or with a fixed size depending on your email requirements. If your domain is expired, follow the instructions in this article to renew your domain: How Do I Renew My Domain Name?Įach email account is allotted a set disk space quota, which was set when you added the email account in cPanel. You can also use third-party domain lookups like ICANN Lookup and WHOIS when checking the status of your domain name. If your domain was registered with HostGator, check the status of your domain in the Domains section of your Customer Portal. Just like websites, emails only work if the domain it's supposed to be connected to is active. You need a registered and active domain to use HostGator webmail. If that is the case, you'll need to check a few things on your end. Now that you're done adding your email addresses to your account, have you noticed that you can send emails, but you are not receiving responses or new emails? Perhaps your supposed-to-be recipients contacted you saying their emails that they are sending to you are not being delivered and they're receiving email bouncebacks? For more information on adding your email account, please check out the article How Do I Create Email Accounts in cPanel? To set up your emails with us, you first need to add your email address to your HostGator account. It is probably one of the most capable email programs you can find and an excellent alternative to Outlook Express (can import Outlook messages).Have you recently signed up with HostGator? Are you a new customer and planning to host your emails with HostGator? If so, welcome! The Express Send feature enables you to send mail directly to the recipient, using the built-in SMTP server, thereby bypassing your ISP.įoxmail includes many other features, including a remote mail viewer to manage mail on the server, as well as a small scroll ticker that displays message subjects as they arrive in your inbox. The program also offers filter options, allowing you to act upon incoming mail that meets certain criteria - you can delete messages, forward them, auto-respond to them and more based on keywords appearing in the subject, address, text, etc.
Foxmail is a free lightweight email application that offers you many useful features and a user-friendly interface and supports POP3 accounts, as well as Hotmail accounts, with support for HTML email, mailbox encryption, multiple accounts and more.įoxmail also comes with a WYSIWYG tool to compose nice-looking HTML emails from templates or scratch.